Police equipment form CopQuest (800) 728-0974

Vendor Warranty Reference Guide

5.11 Tactical
5.11 has a 30 day returns and exchange policy. Socks or Muscle Mapping garments with opened packages are not returnable. Garment or boot returns must not be worn or washed. Returns must be in merchantable condition.

Aker
Aker products are sold "as is" and "with all faults". The entire risk as to the quality and performance is with the buyer. Returns claims must be made within 10 days of purchase. Contact Aker at 800-645-2537or www.akerleather.com.

ASP
Lifetime Factory Warranty on all products. Contact ASP at 800-236-6243 or admin@asp-net.com

Benchmade Knives
Limited Lifetime Warranty covering defects and workmanship. Contact Benchmade at 800-8020-7427 or repair@benchmade.com

Bianchi
In accordance with the provisions of the California Song-Beverly Consumer Warranty Act, the product is sold "as is" and with "all faults". The entire risk as to the quality and performance of the product is with the buyer. No returns after 90 days from date of purchase. For warranty questions contact Bianchi at 800-477-8545 or calif@bianchi-intl.com, east@bianchi-intl.com , west@bianchi-intl.com

Blackhawk
Lifetime warranty on all products against manufacturer defects, with the exception of HellStorm Gloves and accessories and HydroStorm reservoirs which carry a 1 year warranty. Contact BlackHawk at 800-694-5263 or cs@blackhawk.com.

Bushnell
The majority of products carry a Limited Lifetime Warranty against material and workmanship. Some products carry a different warranty. Contact Bushnell for details at 800-423-3537.

CAMO Distributors
Product may be returned within 10 days of purchase. Contact CAMO at 256-475-3660 or camodistributors@tds.net

Eagle Eyes Optics
30 day Money Back guarantee. Contact Eagle Eyes at 800-675-8424 or info@eagle-eyes-sunglasses.com

Hatch
Product is warranted for 90 days from date of purchase against manufacturers defects.  Contact 800-347-1200.

Honeywell Batteries
Honeywell Batteries are guaranteed to meet or exceed the Original Equipment manufacturers’ specifications for form, fit and function. Each battery is guaranteed to be free from defects in materials and workmanship, and will maintain a minimum of its rated capacity for a specified period from date of shipment under normal use and service.

  • 24 months against any defects in manufacturing or workmanship.
  • Nickel Cadmium batteries are warranted to maintain 80% capacity for 18 months
  • Nickel Metal Hydride and Lithium Ion batteries are guaranteed to maintain 80% capacity for 12 months

Products repaired or replaced will only be warranted for the balance of the original warranty. Batteries cannot be returned without an RMA number which may be obtained by calling Honeywell Customer Care at 800-267-2711.

Leatherman Tools
25 year Limited Warranty covers material and workmanship. Contact Leatherman at 800-847-8665 or toolwarranty@leatherman.com

Maglite
Limited Lifetime Warranty. Does not cover damage or abuse. Contact Maglite at 800-283-5562 or warranty@magmail.com.

Original Swat
Each pair of Original SWAT boots comes with a 30 day unconditional guarantee. Contact Original SWAT at 888-476-7700 or info@originalswat.com .

Peerless Handcuff Company
Lifetime warranty against manufacturers defects. Contact Peerless at 800-732-3705 or info@peerless.net

Pelican
Lifetime warranty against breakage or defects in workmanship. 30 day exchange or replacement if not satisfied with flashlight performance. Lamps and batteries not covered. Contact Pelican at 310-326-4700 or sales@pelican.com.

Pro Ears
Guaranteed for 1 to 5 years on the electronic circuitry, depending on product, from date of purchase. Contact Pro Ears for details at 800-891-3660 or sales@pro-ears.com.

Quiqlite
Warranty 1 year from date of purchase, does not include batteries. Contact Quiqlite at 866-496-2506 or sales@quiqlite.com.

Safariland
In accordance with the provisions of the California Song-Beverly Consumer Warranty Act, the product is sold "as is" and with "all faults". The entire risk as to the quality and performance of the product is with the buyer. Contact Safariland at 800-347-1200 or support@safariland.com.

Spyderco Knives
Spyderco knives are warranted to be free of defects in material or workmanship. Contact Spyderco at 800-525-7770 or custsvc@spyderco.com

Streamlight
Limited Lifetime Warranty. Rechargeable batteries 1 year. Warranty varies with flashlight model. Contact Streamlight for details at 800-523-7488 or cs@streamlight.com.

Strong Leather
The purchase and use of Strong products are done at the sole risk and responsibility of the purchaser. The manufacturer limits liability to the repair or replacement of its products if defective at the time of purchase. Contact Strong at 800-225-0724 or sales@strongbadgecase.com .

Surefire
Limited Lifetime warranty. Batteries and lamps not covered. Contact Surefire at 800-828-8809 or helpyou@surefire.com.

Wiley-X
All Wiley-X products are fully guaranteed for one year from date of purchase on material and workmanship. Contact Wiley-X at 800-776-7842 or info@wiley-x.com .

Home | New Items | Site Map | Search | Subscribe | View Cart | Check Out | Order Status | Contact